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TXT-U Emergency Notification

What is TXT-U?

TXT-U is the University of Minnesota's emergency notification text messaging system. Students, faculty and staff can stay informed about critical campus safety information by registering to receive TXT-U messages.

How is TXT-U changing?

In the past, TXT-U has been an “opt-in” system. Members of the University community who wanted to receive emergency text messages had to opt in, or formally sign up, for the service.
Using the opt-in system, fewer than half of all students, faculty, and staff registered for TXT-U.

As of May 31, 2012, students, staff, and faculty with an active Internet ID and University of Minnesota email address have been added to the TXT-U system. However, only those with cell
phone numbers included in their University personal information will receive emergency text messages.


ABOUT TXT-U

What can I do to make sure my cell phone number is registered with TXT-U?

To be sure you will receive TXT-U messages in an emergency, verify your information by going to your TXT-U page again to update your information.

Tip: We recommend that you save 67283 and 226787 into your mobile phone as a contact called “TXT-U.” This way, when you receive an emergency text message from the U, “TXT-U”
will appear as the sender.

How do I add numbers to my TXT-U account?

Go to your TXT-U page. You may add up to two other cell phone numbers to your account, such as a parent’s, child’s, or spouse/partner/significant other’s.

What if I don’t want TXT-U?

Everyone who is automatically registered will have the option to unsubscribe from, or opt out of, the system. You can opt out by going to your TXT-U page or by texting “STOP” to 67283.

If you opt out of the TXT-U system you will not receive emergency text messages and will not be added back into the system unless you choose to subscribe again.

I don't use text messages. Is TXT-U the only way the University will deliver emergency messages?
No. TXT-U is one of many ways the University provides notifications about emergencies, including tone alert radios, on-the-ground public safety personnel, e-mail and the UMC Today page (www.umcrookston.edu/today). The goal is to communicate emergency information in many different ways to ensure that the most people receive notification as quickly as is possible.

What if I’m already registered for TXT-U? Does this change anything?

Yes. Although everyone who previously registered for TXT-U and who is still a current University employee or student has been re-registered in the new system,you will need to visit your TXT-U page to be sure your information transferred correctly and is up to date. You will likely need to reenter any additional numbers you previously added to your account.

I noticed that my TXT-U page gives me options to receive email and voice mail emergency messages. If I select them, will I receive those notifications in addition to text messages?

Not at this time. The University has its own system in place to provide multiple emergency notifications. We will be exploring these additional features in the coming months to best
determine their use at the University of Minnesota.

When will the University send me emergency messages using TXT-U?

TXT-U emergency messages will be sent only when a dangerous condition exists on campus. Examples could include an active shooter on campus, an approaching severe storm, or a building evacuation. TXT-U has also been used in the past when a campus has closed due to heavy snowfall. You will receive emergency text messages only from your primary campus.

I don’t want unnecessary text messages. Will TXT-U be used to send other kinds of information?

No. TXT-U will only be used to notify you about emergency situations and campus closings. You may receive a test message once or twice a year during normal business hours to ensure the
system is working. You will not receive solicitations or SPAM of any kind.

Does TXT-U cost anything to use?

The University does not charge you for the TXT-U service. However, your cell phone carrier may charge you to receive text messages, so check your plan. If you have unlimited text messages,you will not be charged. If you have a text-messaging package, you will not be charged unless you exceed your monthly allotment of messages.

Will my personal information remain private?

Yes. Our contract with the company that manages TXT-U prohibits it from ever sharing your information.

Where can I get more information or assistance?

Contact dem@umn.edu or 612-625-8047. Be sure to include your name, U of M email address, and your cell phone number in your message.