An email written to Dr. Robberts regarding the smooth transition into school:

Dear Chris,

I wanted to say Thank You for the work you did to allow for my
re-enrollment into the UMC campus a smooth one.  You have done a
wonderful job in offering good advice and have been very accommodating. 
I have been attending for 2 years and will be completed at the end of
this term in December.  The time has gone by very quickly as you told me
it would.  I have attended several different colleges and none have been
this accommodating.

Thank You!

Scot Niebuhr