We discourage people from contacting us via e-mail regarding personal problems or issues. The nature of e-mail is such that we cannot guarantee the confidentiality of your correspondence, nor do we find e-mail communications as useful as in-depth, face-to-face contact. Moreover, we cannot guarantee that we will read e-mail in a timely manner or give you an immediate response to your message.
The links contained on this Website may provide useful information about topics related to counseling, study skills, mental health, disabilities, and testing services. Their listing, however, does not indicate endorsement by Counseling Services or the University of Minnesota, Crookston (UMC). Additionally, although information and self-help resources can be of help to you in counseling or in a support group, we do not necessarily recommend self-help as the sole course of treatment. If you are interested in speaking to a counselor at UMC, please refer to the other pages in this site for more information about our counseling services.
In general, all communications between you and your counselor are confidential. No information about you will be released outside UMC without your permission. The EXCEPTIONS to confidentiality include: (1) the counselor determines you are a threat to yourself or another person, (2) there is suspected abuse or neglect of a child, an elderly or disabled person, (3) there is a medical emergency, or (4) through a court order to disclose your records. In the event of such a situation, your counselor will make every effort to discuss it with you before taking any action.
UMC counseling staff find it helpful to consult with other professionals to better serve you. During consultation your identity is concealed and confidentiality is maintained. In addition, UMC keeps a record of your visits to the Office. This record contains all the information you completed prior to your intake appointment, notes summarizing your session, any psychological test data, and other information you may provide for us. The records are kept in locked files and maintained for seven years following your last visit. If you have any questions regarding consultation, records, or confidentiality, please ask your counselor.