Faculty & Staff > Academic Advising For Faculty > Student Affairs
Academic Assistance Center
The mission of the Academic Assistance Center is to assist UMC students in achieving their academic goals. The Center recognizes that many students need additional skill development and support to enhance their ability to succeed. The Web site provides additional information for faculty on Student Support Services.
Owen Hall, Room 270
Mondays - Thursday 8:00 a.m. - 8:00 p.m.
Friday: 8:00 a.m. - 4:30 p.m.
Monday - Friday: 8:00 a.m. - 4:30 p.m.
AAC Department Services:
The Academic Assistance Center in Owen Hall, Room 270 , coordinates a peer tutoring program. Tutors are full time students who have been recommended, in writing, by the instructor of the subject matter involved or have presented transcript documentation to the Tutor Coordinator. Peer Tutoring offered free of charge. Tutors are paid students.
- Get a tutor request card—the form is included
- Complete the form and have the instructor sign it
- Return the form to the academic assistance center
- Meet with the tutor coordinator
- Supplemental Instruction (changes each semester) including
- Study Groups in some courses ,Professional Tutoring from AAC staff in reading, writing, and math, Staff Guidance with computer technology, Computerized Tutorials in a variety of subjects, Staff Assistance with study skills
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Career and Counseling Department
The UMC Career and Counseling Department is one of the student services offered within the Office of Student Affairs. The staff consists of professionally trained counselors who are qualified to assist in the areas of personal, educational, and career concerns.
Many UMC students seek assistance from the Career and Counseling Department in a given year. Students may be referred by faculty members, staff, and other campus departments or agencies. All students are welcome, with or without referral.
Student Counseling Goal
Counseling is not telling or advising the student what to do; the student makes the decisions. The counselor assists student in achieving a better understanding of themselves—their feelings, attitudes, capabilities, interests, and aspirations. Tests of various types may be administered when a student and his/her counselor agree that results may be useful. Vital to the counseling relationship is the confidential nature of the counseling experience; test results and interview information are released only upon the student’s request. If a student’s concerns (e.g. finances or health) may be more logically discussed with someone in another service agency, the proper referral will be made.
The ultimate goal of counseling is to help the student grow in self-understanding so that he/she is better able to cope with situations which may arise in the future. Increased self-understanding and acceptance of themselves can result in a happier and more satisfying life for a student.
The Career and Counseling Department provides a confidential setting in which a student may explore any number of concerns which may be preventing him/her from functioning at a more satisfying level. Anything which causes a student to feel anxious or uncomfortable may affect his/her academic performance as well as his/her personal relationships with others. These concerns may be “talked through” with a counselor.
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Office for Students with Disabilities
The University of Minnesota Crookston Office for Students with Disabilities (OSD) works with qualified students across all disability groups to ensure access to all programs, facilities and services. Students must provide current documentation from a qualified professional to initiate services on campus. Services include options such as adaptive equipment, arrangements for extended time or a quiet place for exams, alternative format texts, liaison with external agencies, or other individually defined services. OSD works to accommodate the needs of the students while preserving the integrity of the programs. Students who believe that they may have a disability that has not been diagnosed may seek referral assistance from OSD. Students with disabilities are encouraged to promptly make contact with OSD once enrollment is finalized. The office is currently located in Owen Hall 270.
The Testing Program
In conjunction with the counseling process, various types of test and inventories may be administered—instruments measuring academic potential, interest, or personality factors. These are administered only when it is felt that results may be useful to the counseling experience. For certain instruments, a nominal fee is assessed.
The department also has available informational material and registration forms for such tests as the Graduated Record Examination (GRE), General Education Diploma (GED), Residual ACT, College Level Exam Program (CLEP).
UMC’s Career Center contains up-to-date material on a wide variety of careers. Computers are available to help students access up-to-date occupational and educational information. Other resources available through the Career Center are career inventories, GoldPASS, workshops, job fair information and mock interviews. A career counselor is available to assist students in using these resources.
Counseling Referral- When and How
Stay Alert to Changes
Student who use UMC Counseling Center often report difficulty coping with their emotions and express feelings of depression, anxiety, or agitation. They may be concerned about their relationships with friends or family, about their academic performance, or about their future. Each student reacts differently, but some common reactions include these:
- Excessive procrastination and/or very poorly prepared work
- Frequent class absences
- Nervousness, agitation, impaired speech, excessive fingernail biting.
- High levels of irritability including undue aggressive or abrasive behavior
- Dependence (e.g., the student attempts to make excessive demands on your time)
- Inability to make decisions
- Strange behavior
- Marked weight loss or gain
- Marked change in personal hygiene or appearance
- Frequent binge eating or extreme loss of appetite
- Sadness or fearfulness
- References to harming self or others
You notice that a student in your class suddenly starts to ask strange, rambling questions and seems untouched by the negative reactions or other students. New behavior patterns include missing class frequently and a marked drop in work performance. Your conversations with the student leave you confused and concerned.
What Can You Do?
Extend an invitation to meet. When you talk to the student, pick a place where you won’t be disturbed—your office, for example. Also try to minimize interruptions and allow enough time for a good discussion. Express concern for the student. Listen.
As you learn more about the issues on the student’s mind, you might realize that you alone can’t provide adequate help and that the student could benefit from professional services. We suggest that during a break in the discussion you again express your concern, briefly paraphrase what you hear the student saying, and recommend UMC's Counseling Center. One possible approach follows:
“You should know that other UMC students struggle some with of the same issues. Talking to others might help relieve some of the stress, and you might find new ways to cope.” UMC's Counseling Center (218) 281-8585 or 281-8586; campus security, 281-8531 or dial 9-911.
How to Make a Referral
You can refer students to the Counseling Center in any of the following ways:
- Suggest that the student come into the center during office hours. Students can make an appointment or stop by from 8 a.m. to 5 p.m. when a walk-in counselor can see them.
- Suggest that the student use your phone to make an appointment at the center, 8585 or 8586.
- Call the Counseling Center yourself, while the student is still in your office, and arrange an appointment for the student. If you feel this is an emergency situation, please indicate that when you contact the center. If necessary, a counselor will come to your office. Additionally, do not hesitate to call campus security or emergency assistance (911).
- Go with the student to the Counseling Center and arrange an appointment.
If you do refer a student to the Counseling Center, we ask the student if we may tell you when that student has met with a Counseling Center counselor. Naturally, the communication between counselor and client is confidential. We cannot and do not discuss the particulars of a student’s situation, or even acknowledge counseling contract, with out the student’s written permission.
If you have specific questions about a student and how best to approach that individual, do not hesitate to call the Counseling Center. If a counselor is not available, please let the administrative assistant know who you are and why you are calling. A counselor will return your call as soon as possible.
We want to help student get the most of their educational experience. The way students act and respond to change and problems can affect their educational performance. We prefer to work with them before their concerns develop into serious problems, and teach students how to manage their stress and how to respond more effectively to challenging and difficult situations.
The Counseling Center provides a variety of services including individual and group counseling; workshops on topics such as assertiveness training, stress management, test anxiety; and, a full range of consultative services centering on student adjustment in higher education. Counseling Center programs include:
- Personal Counseling Program
- Career Resource Center
- Referral Assistance
- Consultation Services
The center also provides referral assistance when assessment of the student indicates that it is appropriate.
- Office for Students with Disabilities
Professionals Who Care
The Counseling Center staff includes professional counselors with a wide range of expertise. For your information, the center is located in Student Center, Suite 245. Appointments can be made by calling 281-8585 or 281-8586. Counselors are available 8 a.m. to 5:30 p.m. Monday through Friday. Appointments are not always necessary in emergency situations.
Don R. Cavalier
Director, Career and Counseling Department
Counselor and Coordinator of Office for Students with Disabilities
Counselor, Career and Counseling Department
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Diversity and Multicultural Affairs
The program goals are:
- Develop and implement programs designed to increase and improve diversity awareness at all levels of the university.
- Develop and implement a comprehensive system of responsibility, accountability, and recognition for increasing campus diversity and improving campus climate.
- Support outreach, community and service learning opportunities for multi-ethnic students, GLBT students, and women’s concerns.
Contact the office for Diversity and Multicultural at
245 A Student Center
University of Minnesota , Crookston
Crookston , Minnesota 56716
Phone: (218) 281-5047 Fax: (218) 281-8584
Services provided include:
- Provide academic advising for the students of color.
- Collaborate with the Students Activities, Athletics, and other departments in the development and implementation of cultural and educational activities on campus.
- Partnership with the International Program, First Year Experience Program,
- Student Activities and Learning in outreach, community and service learning opportunities for international and student of color. Collaborate with the Admission Office on student of color recruitment.
- Advise student of color organizations, such as Black Student Association (BLAST), Multicultural club, and GLBT group.
- Serve as a resource to the campus on students of color issues.
- Assist UMC community in building and sustaining outreach efforts with communities of color.
Diversity Programs offered in campus include:
- Diversity Week (last week of September) - During this week the UMC celebrate different cultures with activities such as Seminars (Brown bag lunch), Ethnic food, games of the world, music, etc.
- Heritage Months: It is a celebration of different ethnic groups that have received an approval and recognition of the month celebration by the President of United States. UMC celebrate some of the heritage months by displaying posters, movie presentation, music, or performance.
- Heritage Bread ( Before Thanksgiving) - Each department share their "own heritage bread," such as Norwegian, French, Italian breads, or Lefse.
- Talent Show (November) - The UMC students presents their artistic performance, such as dance, play, sing, or performing. There is an award (money) for the four best performance.
- Diversity Workshop (November) - The workshop provided information, theoretical frameworks, and resources that will contribute to the development of a diversity agenda for universities and colleges that addresses the issue both in terms of curricular learning and core values and norms.
- Black History Month - February
- National Women's History Month - March
- Asian/Pacific American Heritage Month - May
- National Disability Employment Awareness Month- October
- National American Indian Heritage Month - November
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The advising sheets are designed to help UMC undergraduates plan for a study abroad experience that fits into their degree program. We have screened hundreds of programs and have identified several schools with proven track records for onsite services, academic excellence, and good fits for the needs of your students. What advisors need to tell their students is to:
- plan early
- set some goals
- allow students time to research costs, fit, and academics
- visit with their student about the possibility to study overseas within their field.
For more specific information please refer all students to the “Learning Abroad Office” at 12 Hill Hall.
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Advising International Students:
International Student Concerns:
- Differences in language
- Differences in educational systems
- Differences in culture
- Lack of support system here
- Health care and insurance
- Food, clothing
- Immigration issues/concerns
- Computer use
- Maintaining Status
- Enrolled for 12 credits a term (undergrad)
- making progress towards a degree
- maintaining local address with Homeland Security
- working with Department of Homeland Security permission only
- Traveling Outside U.S. (on breaks)
- Working Options
Students’ Advice for Academic Advisors:
- Explain how to select courses
- Be prepared to provide more assistance then you do to freshmen
- Explain the process for everything
- Explain it step by step… write it down
- Be sure to give outline of major requirements to the students
- Ask international students questions… they don’t know what to ask
- Be sure to ask and see what the student has already done so you can better place the student in courses
- Explain Liberal studies and even offer some guidelines as courses and course sequence
- Be willing to slow down and even find different ways of explaining something
- Understand that classroom expectations (class participation, interactions, learning/teaching styles, etc.) are culturally bound (as are communicating styles)
- Be willing to become a “cultural informant”.
Resources for Academic Advisors:
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