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UMC Student Academic Grievance Procedures

The University makes every effort to provide a supportive and educational environment for students. Students who feel that their rights have been violated have access to a system of appeals established by the University for resolution of grievances or problems. It is the intent of the University to provide students with both informal and formal proceedings for processing grievances that pertain to alleged sexual harassment 1 , discrimination 2 , or misinterpretation or misapplication of University policy.

All students initially are encouraged to attempt to resolve the issue with those students or University employees most directly involved. If the issues is not resolved at that level, the following procedures should be followed.

Student Concerns and Complaints

Grievances involving an instructor's judgment in assigning a grade based on academic performance may be resolved only through the informal resolution procedures described below. In other instances, if a resolution is not achieved, the matter may be pursued as a formal grievance in accordance with the Regents' Policy on Student Academic Grievance .

Informal Grievance Procedure . The start of the informal grievance procedure is at the lowest level between the parties directly involved. The concerns may include, but are not limited to, complaints or criticisms concerning course content, procedures, instructor's conduct, or the grade received.

The following are the steps to follow to reach resolution of your concern. Each step in the procedure is to be followed until resolution is achieved.

  1. Visit with your instructor.
  2. Submit a written request to the instructor. State specifically what your concern is and what action you are requesting be taken to address the concern.
  3. Instructor is to respond in written form in a timely fashion to the written request of the student.
  4. Visit with the department head of the instructor.
  5. Submit a written request to the department head.
  6. Department head is to respond in written form in a timely fashion to the written request of the student.
  7. Visit with the Senior Vice Chancellor for Academic and Student Affairs.
  8. Submit a written request to the Senior Vice Chancellor for Academic and Student Affairs.
  9. Senior Vice Chancellor for Academic and Student Affairs is to respond in written form in a timely fashion to the written request of the student.
  10. Visit with the Chancellor.
  11. Submit a written request to the Chancellor.
  12. Chancellor is to respond in written form in a timely fashion to the written request of the student. The decision of the Chancellor is final.

Academic grievance

Academic grievances are complaints brought by students regarding the University's provision of education and academic services affecting their role as students. Academic grievances must be based on a claimed violation of a University rule, policy, or established practice. This policy does not limit the University's right to change rules, policies, or practices. For information refer to the Regent's Policy on Academic Grievances at http://www.policy.umn.edu/Policies/Education/Student/STUDENTCOMPLAINTS.html or contact the Vice Chancellor for Academic Affairs at 281-8341.

The University of Minnesota, Crookston hereby adopts the following procedures to implement the Board of Regents' Policy titled "Student Academic Grievance Policy" as adopted January 13, 1995.

  1. Recognizing the size of the campus UMC will be considered to be one collegiate unit and will have one Academic Grievance Officer and one Academic Grievance Committee.
  2. The Chancellor will annually appoint a member of the faculty who holds no other administrative appointment to serve as the campus Academic Grievance Officer.
  3. A campus Academic Grievance Committee, appointed by the Chancellor, will hear all matters which may be properly brought before it under the conditions stipulated in the policy. Members will be drawn from faculty, students and academic staff. The Committee will be appointed and convened as needed to properly administer the policy.

Approved by Operations Committee, 9/26/95

Students with complaints against other students or student groups

Any member of the student body may file charges of violations of the Student Conduct Code against other students or student groups through the Associate Vice Chancellor for Student Affairs, who serves as the Student Conduct Code Coordinator. Complaints may be resolved informally or may result in a hearing before the Student Conduct Committee. For information, contact the Associate Vice Chancellor for Student Affairs at 281-8505.

Students with complaints against University employees

Students with complaints against University employees regarding discrimination, sexual harassment, or other violations of student rights should contact the Office of Human Resources at 281-8345. Proper procedures and options will then be discussed with the student.

Residence Hall Issues

Residence hall issues are generally resolved through the Office of Residential Life in McCall Hall or through the Residence Hall Judicial Board. For information, contact the Director of Residential Life at 281-8530.

1 Sexual harassment is defined as any unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature when:

1. submission to such conduct is made either explicitly or implicitly a term or condition of an individual's employment or academic advancement;
2. submission to or rejection of such conduct by an individual is used as the basis for employment decisions or academic decisions affecting such individual; or
3. such conduct has the purpose or effect of unreasonably interfering with an individual's work or academic performance or creating an intimidating, hostile, or offensive working or academic environment.

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2 The University of Minnesota is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.

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