Online Tutoring and Other Learning Resources
At this time, UMC offers online peer tutoring in a majority of classes offered online, however there may be some classes where there is no tutor available or it may take the coordinator a few days to hire and train a new tutor.
Online Tutor Session happen using video conference. Generally, tutors use Google+ Hangouts to meet with tutees. You will need to set up a Google+ profile using your U of MN email. Click here for instructions to setup a Google + profile and download the plugin for Hangouts. If you have any questions during the setup, please contact the online student success coordinator.
Each tutee should receive up to two hours of tutoring per class per week. There is no additional fee to UMC students to receive a tutor.
Both tutors and students have rights! Remember, whether you are a student who comes to the ASC for assistance or a tutor who works for ASC, you have rights! Be sure that you afford others their rights as they seek to do the same for you.
- You have the right to be treated with courtesy and respect by the ASC office staff, and by all tutors and students. If and when a problem arises, all staff members will treat it with confidentiality and fairness.
- You have the right to participate in tutoring sessions. The ASC will provide a schedule of group sessions and recitations. You will only lose your rights to participate as a tutor or student if you do not come to sessions, habitually show up late, or refuse to work within our scheduling limitations.
- You have the right to an effective tutoring session. Training will be required for tutors so that they may gain the ability and confidence to know how to help people learn. Students will understand that tutors cannot be expected to possess the full realm of knowledge that course instructors do, and must be regarded as peer-tutors and not as instructors.
- You have the right to complete each tutoring session without interruption. Therefore, friends of the tutor or the student should not come to the tutoring session. Cell phones must be turned off or silenced upon entry to a session. Only in the event of an emergency might the tutorial session be interrupted.
- You have the right to say "I don't know". Tutors should feel free to seek additional information or assistance regarding specific courses or topics in order to better serve the students, and confer with an instructor regarding course materials or any course-related student learning issue. Students should expect alternate explanations of concepts whenever possible, and patience on the part of the tutor.
- You have the right to express grievances to the ASC supervisors and be informed of the results. Supervisors are available throughout the semester, evaluations are completed each semester, and a suggestion box is available to encourage your input. If you are having problems with a student, a tutor, or a staff member, you should see the ASC Coordinator, Mrs. Dianne Jester, immediately so that the issue may be addressed and resolved.
University of Minnesota Online Learning Resources
Listing of several online learning resources.
Students can make use of our extensive library of content, including interactive challenges, assessments, and videos from any computer with access to the web.